Client Success
How accurate tracking, auditing, and rate modeling drove operational efficiency and reduced costs
shipments analyzed
annual savings discovered
Fortune 500 Electronics Retailer
By automating tracking, auditing, and rate modeling, RateLinx identified root causes, implemented actionable solutions, and transformed our complex logistics into a seamless, cost-effective process with full control over freight operations.
Overview
Discover how a Fortune 500 electronics retailer transformed its shipping operations with RateLinx’s ShipLinx TMS with Tracking, Freight Audit & Pay with Carrier Resolution Services and Rate Modeling solutions. By uncovering hidden inefficiencies, automating manual processes, and optimizing carrier selection, the company achieved 16% savings on freight costs, improved operational efficiency, and gained real-time visibility into shipments and exceptions. Learn how these integrated solutions delivered measurable ROI and revolutionized their logistics strategy—download the full case study to see the detailed results and actionable insights for your business.
Challenges
The new solution needed to address the following pain points in their legacy shipping system:
- Manual processes for emailing carriers, creating shipping labels, and tracking shipments, leading to inefficiencies and errors
- Multiple systems for managing shipping data, making it difficult to get a holistic view of operations
- Inefficient rate shopping, requiring manual outreach to carriers, especially problematic during peak seasons
- Labor-intensive communication between logistics and warehouse teams, increasing the risk of delays or errors
- Challenges integrating a new TMS due to existing customizations in their Acumatica ERP system
- Limited shipment tracking visibility, making it difficult for internal teams, including sales, to access real-time status updates
Solution
Horizon AG selected ShipLinx TMS to eliminate manual processes and improve shipment visibility. A key factor in their decision was ShipLinx TMS’s seamless integration with Acumatica ERP, which optimized their logistics workflow. Their results included:
- One centralized platform for parcel, LTL, and TL shipments, eliminating the need to switch between multiple systems
- Automated workflows that reduced manual carrier rate requests, label creation, and tracking, saving time and minimizing errors
- Seamless ERP integration with Acumatica, streamlining data flow and improving accuracy without the need for custom workarounds
- Faster rate shopping with real-time access to multiple carriers, ensuring competitive pricing and reduced shipping costs
- Improved warehouse communication through ShipLinx dashboards, providing staff with real-time visibility into shipping information
- Enhanced tracking visibility across all shipments, keeping internal teams and customers informed in real-time
- User-friendly interface that minimized training requirements, improved user adoption, and reduced logistics errors
- Expert customer support from responsive RateLinx implementation and account management teams
Read why ShipLinx TMS was the best fit for a Fortune 500 electronics retailer.
Download the full client success story!
Download Case Study
More Case Studies
Fortune 500 Electronics Retailer Achieves 16% Savings Through Smarter Freight Management
