Client Success
Optimized shipping and freight audit delivered better forecasts and data
Saved with TL Auction
LTL Savings
in renegotiated incentives saved
‘Complex requirements easily managed.’ I like this tagline because it represents to me
what I think is the most cost-effective and flexible TMS and freight audit and pay
solution that I’ve been around. It’s been a really good experience.
Overview
A Fortune 1000 manufacturer of water-related products struggled with labor-intensive rate administration, paper invoicing, late carrier bills, and fragmented processes across 15 business units—making it impossible to accurately manage freight costs or gain full visibility into their transportation network.
By implementing ShipLinx TMS, RateLinx Freight Audit & Pay, Carrier Resolution Services, and Rate Modeling, the company standardized shipping, audit, and payment processes while driving measurable savings. Results included $1M in monthly savings from a hybrid TL pricing model, $2M in annual parcel savings through renegotiated incentives, $1M in LTL savings, and 100% electronic invoicing with accurate, timely payments. With streamlined operations and real-time cost visibility, the manufacturer eliminated manual work, reduced accruals, and confidently managed total transportation spend.
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Challenges
The new solution needed to address the following pain points in their legacy shipping system:
- Manual processes for emailing carriers, creating shipping labels, and tracking shipments, leading to inefficiencies and errors
- Multiple systems for managing shipping data, making it difficult to get a holistic view of operations
- Inefficient rate shopping, requiring manual outreach to carriers, especially problematic during peak seasons
- Labor-intensive communication between logistics and warehouse teams, increasing the risk of delays or errors
- Challenges integrating a new TMS due to existing customizations in their Acumatica ERP system
- Limited shipment tracking visibility, making it difficult for internal teams, including sales, to access real-time status updates
Solution
Horizon AG selected ShipLinx TMS to eliminate manual processes and improve shipment visibility. A key factor in their decision was ShipLinx TMS’s seamless integration with Acumatica ERP, which optimized their logistics workflow. Their results included:
- One centralized platform for parcel, LTL, and TL shipments, eliminating the need to switch between multiple systems
- Automated workflows that reduced manual carrier rate requests, label creation, and tracking, saving time and minimizing errors
- Seamless ERP integration with Acumatica, streamlining data flow and improving accuracy without the need for custom workarounds
- Faster rate shopping with real-time access to multiple carriers, ensuring competitive pricing and reduced shipping costs
- Improved warehouse communication through ShipLinx dashboards, providing staff with real-time visibility into shipping information
- Enhanced tracking visibility across all shipments, keeping internal teams and customers informed in real-time
- User-friendly interface that minimized training requirements, improved user adoption, and reduced logistics errors
- Expert customer support from responsive RateLinx implementation and account management teams
Read why ShipLinx TMS was the best fit for a Fortune 1000 water solutions company.
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