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Case Study
Fortune 500 company saves 20% across all modes of freight
Discover how a Fortune 500 manufacturing and distribution organization re-engineers its complete shipping operations. Learn how it gained real-time insights to drive 20% cost-savings across all modes.
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May 1, 2025
May 5, 2025
How can companies stay focused on their core objectives when selecting a TMS?
Shannon Corgan
When selecting a TMS, don’t lose sight of your core objectives. Doug Wilson from PING explains why staying focused on what matters—like accuracy, cost savings, and operational efficiency—is key. He also shares how RateLinx stood out by not just promising innovation, but actually delivering it. From custom features like UPS World Ease support in Europe to straightforward communication, ShipLinx TMS proved to be more than a vendor—it became a partner.
May 1, 2025
May 5, 2025
How did ShipLinx TMS’s extensibility allow you to add a new feature to fit your business?
Shannon Corgan
Doug Wilson from PING discusses how ShipLinx TMS’s extensibility helped them add a new feature to fit their unique business needs. By collaborating with their device manufacturer, RateLinx was able to integrate shop floor hardware into the system, demonstrating their commitment to providing tailored solutions. Learn how ShipLinx TMS adapted to PING’s requirements and enhanced their operational efficiency.
May 1, 2025
May 5, 2025
What were the key priorities for your shipping operations?
Shannon Corgan
Doug Wilson from PING shares the key priorities for their shipping operations and how ShipLinx TMS delivered. From improving delivery speed, accuracy, and real-time visibility to ensuring seamless API responses for automated conveyor systems, every second counts in logistics. Learn how ShipLinx TMS handled these challenges with ease, delivering the stability and reliability PING needed for smooth operations.
May 1, 2025
May 5, 2025
How did ShipLinx TMS improve self service troubleshooting and cut support calls?
Shannon Corgan
Discover how ShipLinx TMS has significantly reduced help desk calls and empowered teams with easy access to real-time shipment data. Doug Wilson from PING shares how the system’s dashboards have sped up issue resolution, giving business users more control and cutting down on reliance on support teams. The result? Faster troubleshooting and smoother operations.
May 1, 2025
May 5, 2025
How does reliable TMS support impact daily operations?
Shannon Corgan
When everything runs smoothly, no one notices—but the moment it doesn’t, chaos can erupt. In this video, Doug Wilson from PING shares how switching to RateLinx eliminated the stress of unreliable systems and unresponsive support. With RateLinx’s self-service portal and reliable performance, his team now gets faster answers, reduced IT dependency, and a lot fewer shipping headaches.
May 1, 2025
May 5, 2025
How do inconsistent rate calculations and surcharges affect your business?
Shannon Corgan
Freight cost surprises used to be a major challenge for PING—making forecasting difficult and sometimes forcing the team to absorb unexpected charges. Doug Wilson shares how ShipLinx TMS improved invoicing accuracy and gave the logistics team real-time visibility into rate calculations and surcharges. The result? Greater control over shipping costs and a better customer experience, especially when every day counts.
May 1, 2025
May 5, 2025
How do ShipLinx TMS’s APIs and rate shopping reduce unnecessary expedited shipments and extra costs?
Shannon Corgan
Doug Wilson of PING breaks down how ShipLinx TMS’s high-performance APIs and real-time rate shopping capabilities help prevent unnecessary expedited shipments. By comparing rates and transit times on the spot, the team can choose the best shipping method—saving money and improving customer satisfaction. It's a smarter, faster way to ship.
May 1, 2025
May 5, 2025
How has the implementation of ShipLinx TMS evolved across your global operations?
Shannon Corgan
Doug Wilson of PING shares how ShipLinx TMS has been successfully rolled out across the U.S. and Canada—and how they’re now expanding into Japan and the U.K. By tailoring the TMS to each region’s unique shipping processes, compliance needs, and carrier requirements, PING is ensuring consistency without sacrificing local flexibility. Learn how this phased, strategic implementation is supporting global growth.
May 1, 2025
May 5, 2025
How does the depth and quality of data in ShipLinx TMS benefit your business and customers?
Shannon Corgan
Doug Wilson from PING shares how ShipLinx TMS went from a simple label generator to a critical source of transportation intelligence. With enhanced access to accurate, real-time data and robust reporting capabilities, PING is now refining its shipping strategy, solving problems faster, and providing better visibility to customers and business users alike. Fewer surprises, faster answers, and smarter decisions—all powered by data
May 1, 2025
May 5, 2025
How does ShipLinx TMS’s real-time visibility help your team and customers?
Shannon Corgan
With ShipLinx TMS and ERP integration, PING Golf’s customer support team can finally say goodbye to digging through systems or waiting on carrier updates. Doug Wilson shares how real-time visibility empowers teams to answer customer questions instantly and make faster, smarter shipping decisions—all from one place.
May 1, 2025
May 5, 2025
How did RateLinx help with carrier integrations outside the standard TMS setup?
Shannon Corgan
Doug Wilson from PING discusses how RateLinx went beyond a typical TMS setup to address more complex carrier integration challenges—especially with carriers that don’t support APIs, like one of their partners in Japan.
Doug highlights the importance of understanding business-user workarounds, navigating a dual implementation with a new ERP, and the value of working with a proactive integration team. Thanks to the collaborative approach from RateLinx, custom carrier connections were successfully developed to support PING’s unique shipping needs.
May 1, 2025
May 5, 2025
What four key results did ShipLinx TMS deliver?
Shannon Corgan
Doug Wilson from PING breaks down the four biggest results they’ve seen since implementing ShipLinx TMS with RateLinx. From eliminating weekly outages to empowering self-service, Doug explains how the reliability, seamless API integrations, real-time data access, and cost-saving insights have helped them streamline operations—and stay focused on building the best golf clubs in the world.
