PING Golf

When selecting a TMS, don’t lose sight of your core objectives. Doug Wilson from ‪PING‬ explains why staying focused on what matters—like accuracy, cost savings, and operational efficiency—is key. He also shares how RateLinx stood out by not just promising innovation, but actually delivering it. From custom features like UPS World Ease support in Europe to straightforward communication, ShipLinx TMS proved to be more than a vendor—it became a partner.

Doug Wilson from ‪PING‬ discusses how ShipLinx TMS’s extensibility helped them add a new feature to fit their unique business needs. By collaborating with their device manufacturer, RateLinx was able to integrate shop floor hardware into the system, demonstrating their commitment to providing tailored solutions. Learn how ShipLinx TMS adapted to PING’s requirements and enhanced their operational efficiency.

Doug Wilson from ‪PING‬ shares the key priorities for their shipping operations and how ShipLinx TMS delivered. From improving delivery speed, accuracy, and real-time visibility to ensuring seamless API responses for automated conveyor systems, every second counts in logistics. Learn how ShipLinx TMS handled these challenges with ease, delivering the stability and reliability PING needed for smooth operations.

Discover how ShipLinx TMS has significantly reduced help desk calls and empowered teams with easy access to real-time shipment data. Doug Wilson from ‪PING‬ shares how the system’s dashboards have sped up issue resolution, giving business users more control and cutting down on reliance on support teams. The result? Faster troubleshooting and smoother operations.

When everything runs smoothly, no one notices—but the moment it doesn’t, chaos can erupt. In this video, Doug Wilson from ‪PING‬ shares how switching to RateLinx eliminated the stress of unreliable systems and unresponsive support. With RateLinx’s self-service portal and reliable performance, his team now gets faster answers, reduced IT dependency, and a lot fewer shipping headaches.

Freight cost surprises used to be a major challenge for ‪PING‬—making forecasting difficult and sometimes forcing the team to absorb unexpected charges. Doug Wilson shares how ShipLinx TMS improved invoicing accuracy and gave the logistics team real-time visibility into rate calculations and surcharges. The result? Greater control over shipping costs and a better customer experience, especially when every day counts.

Doug Wilson of ‪PING‬ breaks down how ShipLinx TMS’s high-performance APIs and real-time rate shopping capabilities help prevent unnecessary expedited shipments. By comparing rates and transit times on the spot, the team can choose the best shipping method—saving money and improving customer satisfaction. It's a smarter, faster way to ship.

Doug Wilson of ‪PING‬ shares how ShipLinx TMS has been successfully rolled out across the U.S. and Canada—and how they’re now expanding into Japan and the U.K. By tailoring the TMS to each region’s unique shipping processes, compliance needs, and carrier requirements, PING is ensuring consistency without sacrificing local flexibility. Learn how this phased, strategic implementation is supporting global growth.

Doug Wilson from PING shares how ShipLinx TMS went from a simple label generator to a critical source of transportation intelligence. With enhanced access to accurate, real-time data and robust reporting capabilities, PING is now refining its shipping strategy, solving problems faster, and providing better visibility to customers and business users alike. Fewer surprises, faster answers, and smarter decisions—all powered by data

With ShipLinx TMS and ERP integration, ‪PING Golf’s customer support team can finally say goodbye to digging through systems or waiting on carrier updates. Doug Wilson shares how real-time visibility empowers teams to answer customer questions instantly and make faster, smarter shipping decisions—all from one place.

Doug Wilson from ‪PING‬ discusses how RateLinx went beyond a typical TMS setup to address more complex carrier integration challenges—especially with carriers that don’t support APIs, like one of their partners in Japan. Doug highlights the importance of understanding business-user workarounds, navigating a dual implementation with a new ERP, and the value of working with a proactive integration team. Thanks to the collaborative approach from RateLinx, custom carrier connections were successfully developed to support PING’s unique shipping needs.

Doug Wilson from ‪PING‬ breaks down the four biggest results they’ve seen since implementing ShipLinx TMS with RateLinx. From eliminating weekly outages to empowering self-service, Doug explains how the reliability, seamless API integrations, real-time data access, and cost-saving insights have helped them streamline operations—and stay focused on building the best golf clubs in the world.

Doug Wilson from PING Golf‬ shares how ShipLinx TMS by RateLinx streamlined their shipping operations with seamless ERP integration. By leveraging RateLinx’s robust library of APIs, PING was able to connect their systems without complex workarounds—making implementation straightforward, even across multiple manufacturing facilities. Doug explains how ShipLinx provides a single interface for packing and shipping, helping standardize processes globally and build a stronger base of shipping knowledge across teams.