TMS Tips

When selecting a TMS, don’t lose sight of your core objectives. Doug Wilson from ‪PING‬ explains why staying focused on what matters—like accuracy, cost savings, and operational efficiency—is key. He also shares how RateLinx stood out by not just promising innovation, but actually delivering it. From custom features like UPS World Ease support in Europe to straightforward communication, ShipLinx TMS proved to be more than a vendor—it became a partner.

Doug Wilson from ‪PING‬ discusses how ShipLinx TMS’s extensibility helped them add a new feature to fit their unique business needs. By collaborating with their device manufacturer, RateLinx was able to integrate shop floor hardware into the system, demonstrating their commitment to providing tailored solutions. Learn how ShipLinx TMS adapted to PING’s requirements and enhanced their operational efficiency.

Doug Wilson from ‪PING‬ shares the key priorities for their shipping operations and how ShipLinx TMS delivered. From improving delivery speed, accuracy, and real-time visibility to ensuring seamless API responses for automated conveyor systems, every second counts in logistics. Learn how ShipLinx TMS handled these challenges with ease, delivering the stability and reliability PING needed for smooth operations.

Discover how ShipLinx TMS has significantly reduced help desk calls and empowered teams with easy access to real-time shipment data. Doug Wilson from ‪PING‬ shares how the system’s dashboards have sped up issue resolution, giving business users more control and cutting down on reliance on support teams. The result? Faster troubleshooting and smoother operations.

When everything runs smoothly, no one notices—but the moment it doesn’t, chaos can erupt. In this video, Doug Wilson from ‪PING‬ shares how switching to RateLinx eliminated the stress of unreliable systems and unresponsive support. With RateLinx’s self-service portal and reliable performance, his team now gets faster answers, reduced IT dependency, and a lot fewer shipping headaches.

Freight cost surprises used to be a major challenge for ‪PING‬—making forecasting difficult and sometimes forcing the team to absorb unexpected charges. Doug Wilson shares how ShipLinx TMS improved invoicing accuracy and gave the logistics team real-time visibility into rate calculations and surcharges. The result? Greater control over shipping costs and a better customer experience, especially when every day counts.

Doug Wilson of ‪PING‬ breaks down how ShipLinx TMS’s high-performance APIs and real-time rate shopping capabilities help prevent unnecessary expedited shipments. By comparing rates and transit times on the spot, the team can choose the best shipping method—saving money and improving customer satisfaction. It's a smarter, faster way to ship.

Doug Wilson of ‪PING‬ shares how ShipLinx TMS has been successfully rolled out across the U.S. and Canada—and how they’re now expanding into Japan and the U.K. By tailoring the TMS to each region’s unique shipping processes, compliance needs, and carrier requirements, PING is ensuring consistency without sacrificing local flexibility. Learn how this phased, strategic implementation is supporting global growth.

Doug Wilson from PING shares how ShipLinx TMS went from a simple label generator to a critical source of transportation intelligence. With enhanced access to accurate, real-time data and robust reporting capabilities, PING is now refining its shipping strategy, solving problems faster, and providing better visibility to customers and business users alike. Fewer surprises, faster answers, and smarter decisions—all powered by data

With ShipLinx TMS and ERP integration, ‪PING Golf’s customer support team can finally say goodbye to digging through systems or waiting on carrier updates. Doug Wilson shares how real-time visibility empowers teams to answer customer questions instantly and make faster, smarter shipping decisions—all from one place.

Doug Wilson from ‪PING‬ discusses how RateLinx went beyond a typical TMS setup to address more complex carrier integration challenges—especially with carriers that don’t support APIs, like one of their partners in Japan. Doug highlights the importance of understanding business-user workarounds, navigating a dual implementation with a new ERP, and the value of working with a proactive integration team. Thanks to the collaborative approach from RateLinx, custom carrier connections were successfully developed to support PING’s unique shipping needs.

Doug Wilson from ‪PING‬ breaks down the four biggest results they’ve seen since implementing ShipLinx TMS with RateLinx. From eliminating weekly outages to empowering self-service, Doug explains how the reliability, seamless API integrations, real-time data access, and cost-saving insights have helped them streamline operations—and stay focused on building the best golf clubs in the world.

Doug Wilson from PING Golf‬ shares how ShipLinx TMS by RateLinx streamlined their shipping operations with seamless ERP integration. By leveraging RateLinx’s robust library of APIs, PING was able to connect their systems without complex workarounds—making implementation straightforward, even across multiple manufacturing facilities. Doug explains how ShipLinx provides a single interface for packing and shipping, helping standardize processes globally and build a stronger base of shipping knowledge across teams.

Dan Hanrahan, Numina Group CEO, explains how the integration of a Transportation Management System (TMS) with a Warehouse Execution System (WES) powers better holistic decision-making. By ensuring that label data, rules, and logic reside within the TMS, this synchronization allows for seamless order release and execution. The connection between these two systems is crucial to maintaining smooth operations and delivering more efficient, automated decisions throughout the warehouse.

Shannon Vaillancourt, RateLinx CEO, discusses how integrating Warehouse Execution Systems (WES) and Transportation Management Systems (TMS) optimizes warehouse execution earlier in the process. This integration ensures that products are efficiently routed to the proper location for shipment, whether they’re being conveyed directly to a trailer for parcel shipments or prepared for LTL or truckload. By using key data like dimensions and weight, this synchronized system automates carrier selection, labeling, and shipping, keeping the entire operation running smoothly and avoiding costly shutdowns.

Dan Hanrahan, Numina Group CEO, describes how the integration of Warehouse Execution Systems (WES) and Transportation Management Systems (TMS) can dramatically improve warehouse productivity. By feeding product data such as size and weight into the TMS before picking, operators can automate key tasks like generating labels, packing, and directing shipments—all in one seamless step. With this integration, warehouse operators can optimize the fulfillment process, whether handling non-conveyable items like bicycles or smaller products that can be grouped together for efficient shipment.

Dan Hanrahan, Numina Group CEO, explains how the integration of Transportation Management Systems (TMS) with Warehouse Execution Systems (WES) takes the guesswork out of product fulfillment. By automating best practices and optimizing decisions like carrier selection and shipping speed, these systems ensure products are shipped at the lowest possible cost—without compromising efficiency. Hanrahan highlights how TMS automation helps avoid unnecessary expenses, such as paying high fees for next-day delivery when more cost-effective options are available. This integration not only makes warehouse operations smarter but also boosts overall efficiency and profitability.

Shannon Vaillancourt, RateLinx CEO, discusses how integrating transportation management systems (TMS) with warehouse execution systems (WES) can lead to significant cost savings by optimizing carrier selection and shipping modes. Instead of defaulting to expedited shipping, companies can leverage TMS to find cost-effective alternatives—like using ground or regional parcel carriers to meet must-arrive-by dates without compromising efficiency. Shannon highlights how these strategic changes can cut transportation costs without disrupting the warehouse’s picking process, all while maintaining operational efficiency with WES.

Shannon Vaillancourt, RateLinx CEO, explains how integrating transportation management systems (TMS) and warehouse execution systems (WES) helps businesses maximize cost savings by factoring in both handling and shipping costs. Shannon highlights a real-world example where parcel shipments, while more expensive from a transportation perspective, become more cost-effective overall due to handling savings. This integration ensures that rate shopping takes into account the full cost equation, optimizing both parcel and LTL shipments.

Dan Hanrahan, Numina Group CEO, discusses the powerful impact of integrating warehouse execution systems (WES) and transportation management systems (TMS). He highlights how automation in areas such as pick, pack, and ship operations, as well as inbound receiving, minimizes labor costs while boosting productivity and profitability. With real-time data feeding into the system, these combined solutions help create a seamless and efficient workflow, enabling businesses to maximize their operational success.

Shannon Vaillancourt, RateLinx CEO, dives into the benefits of automating warehouse execution systems (WES) and transportation management systems (TMS). Shannon discusses how automation ensures consistency in processes like rate shopping and handling costs—tasks that are nearly impossible to manage manually with the same precision. By setting rules and automating them, businesses can rely on the system to execute with efficiency, just like a conveyor that always runs at the same speed, consistently delivering results.

Dan Hanrahan, CEO and owner of The Numina Group, explains how the integration of warehouse execution systems (WES) and transportation management systems (TMS) extends beyond the warehouse and into the final delivery process. By automating data collection and providing real-time visibility, businesses can empower their customer service teams with instant access to crucial shipment details—such as tracking numbers, product weight, and delivery times—without the need for manual intervention. This optimization enhances efficiency, improves customer service, and drives better value for clients.

Natalie Rekow, Ecolab sr. logistics manager, highlights the significant improvements her team experienced after partnering with RateLinx. From reducing internal workloads and labor to accelerating invoice processing and eliminating aging, RateLinx helped Ecolab nearly eliminate rate tolerances and gain strategic insights into their financial data and spend.

RateLinx CEO Shannon Vaillancourt dives into the complexities of auditing freight invoices with precision. Listen as he discusses the common practice of accepting small discrepancies in freight charges and how RateLinx goes beyond by auditing every penny—transforming the way companies like Ecolab handle massive invoice volumes. Discover why 'horseshoes, hand grenades, and freight bills' are now inseparable in the world of logistics.

RateLinx CEO Shannon Vaillancourt explains how eliminating rate tolerances provides companies like ‪Ecolab with a reliable foundation for procurement. By ensuring accurate rate comparisons and offering detailed analytics, RateLinx empowers Ecolab to make more informed decisions, optimize carrier selection, and explore potential cost-saving opportunities.

RateLinx CEO Shannon Vaillancourt explains the value of our collaborative approach to resolving billing issues. By working closely with carriers to fix problems at the root, RateLinx achieves a 98% first-pass yield, ensuring that invoices are paid accurately and efficiently. This proactive strategy not only saves time and costs but also fosters strong relationships with carriers, leading them to recommend RateLinx to other clients.

Ecolab's freight audit challenges were daunting: from overwhelming manual processes and backlogged invoices to uncooperative carriers and inadequate data for decision-making. Natalie Rekow, Ecolab sr. logistics manager, shares how these obstacles hindered their operations and what they did to turn things around. Discover the steps Ecolab took to enhance their logistics efficiency and why data-driven insights were key to their success.

Natalie Rekow, Ecolab sr. logistics manager, explains how RateLinx solutions not only streamlined invoice auditing but also freed up valuable time for their procurement and leadership teams. With these tactical issues resolved, Ecolab shifted focus to what truly matters—enhancing customer service, fostering innovation with carriers, and driving future growth.

Natalie Rekow, Ecolab sr. logistics manager, reveals how RateLinx automated solutions transformed their freight payment process, reducing the need for manual intervention on invoices. With a first-pass yield now exceeding 98%, Ecolab has surpassed their target, thanks to RateLinx understanding and adapting to their specific business needs.

Natalie Rekow, Ecolab sr. logistics manager, shares how RateLinx solutions led to a dramatic reduction in escalations from carriers. Once a source of frequent issues, freight payment is now a point of praise, with carriers recognizing Ecolab as one of the best in the industry.

RateLinx CEO Shannon Vaillancourt explains how our tailored solutions help clients realize significant savings through a combination of headcount optimization, rate tolerance management, and more. Whether it’s reducing costs or preventing unnecessary expenses, the RateLinx approach consistently delivers measurable results.

Natalie Rekow, Ecolab sr. logistics manager, discusses how RateLinx software dramatically reduced invoice aging, turning a once complex and time-consuming task into a streamlined process. Thanks to RateLinx, Ecolab can now quickly identify and resolve issues that previously caused delays, ensuring that aging is minimal and only due to factors outside their control.

Shannon Vaillancourt, RateLinx CEO, reveals how leveraging advanced software enables the automation of auditing thousands of invoices with remarkable efficiency. Instead of relying on large teams, our technology pinpoints the core issues, delivering accurate and consistent results every time.

Shannon Vaillancourt, RateLinx CEO, dives into the challenges of manually allocating freight costs and how it affects profitability prediction. In this video, Shannon outlines common pitfalls like delays and increased costs due to reliance on manual processes. He also explains why technology offers a superior solution by eliminating human error, ensuring accuracy, and enhancing efficiency.

Shannon Vaillancourt, RateLinx CEO, shares a powerful example of how technology automates time-consuming tasks, allowing auditors to focus on critical decision making. Discover how this approach increases productivity and ensures precise and efficient auditing processes.

Shannon Vaillancourt, RateLinx CEO, discusses why technology outperforms manual freight cost allocation. He highlights the challenges of relying on human teams, including higher costs and inconsistencies due to human error. Shannon also explains how technology provides a more accurate and efficient solution, reducing variability and ensuring reliable outcomes.

Shannon Vaillancourt, RateLinx CEO, discusses one of the biggest challenges in freight management: the time lag between shipments and invoices. With shipments often processed days before invoices arrive, accurately matching them can be complex. Discover how addressing this gap is crucial for efficient freight management and learn how RateLinx provides solutions to streamline the process.

Shannon Vaillancourt, RateLinx CEO, explains the vital role of the RateLinx carrier resolution team in accurately allocating freight costs to shipments or orders. Discover how their expertise tackles challenges such as incorrect reference field information and identifying discrepancies in past shipments. Learn how their extensive experience not only resolves data issues but also shares best practices for precise and efficient cost assignment, making complex freight management seamless.

Shawn Gagg, CIO and VP of marketing and sales at Jaeckle Distributors, discusses the crucial first steps in creating predictable financials within logistics. Learn how itemizing freight costs and improving communication with carriers can lead to more accurate financial tracking and better alignment with orders. Discover how these strategies can streamline your operations and enhance your financial predictability.

Shawn Gagg, CIO and VP of marketing and sales at Jaeckle Distributors, outlines the second step in accurately assigning freight costs. He emphasizes the importance of verifying contract rates and integrating all relevant carrier details, including job site delivery, oversized shipments, and liftgate requirements. Discover how RateLinx ensures precise cost assignment and effective auditing by setting correct rates and incorporating comprehensive data.

Shawn Gagg, CIO and VP of marketing and sales at Jaeckle Distributors, explains the importance of tying freight expenses to specific shipments. By connecting orders to branches, customers, and manufacturers, businesses can gain deeper insights into the profitability of each region, branch, and territory manager. This step allows companies to make informed decisions about fleet and carrier choices, ultimately driving better profitability.

Shawn Gagg, CIO and VP of marketing and sales at Jaeckle Distributors, discusses how our rapid and reliable process has transformed his operations. With RateLinx, speed and accuracy are no longer concerns for our clients. We handle everything efficiently, eliminating lag time and delays. Velocity is crucial in today’s supply chain, and RateLinx delivers with lightning-fast freight management.

The perfect blend of speed and accuracy. Shannon Vaillancourt, RateLinx CEO, explains how our technology handles the fast processing, while our expert team ensures accuracy by resolving any discrepancies through direct conversations with carriers. This approach not only builds credibility, but also guarantees precise and timely results, making RateLinx a trusted partner for both customers and carriers.

RateLinx CEO Shannon Vaillancourt explains how our solutions optimize freight movements and consider specific customer requirements to ensure accurate insights without any false savings potential. Linking orders to shipping costs can be a manual and time-consuming challenge, but RateLinx simplifies the process by helping companies uncover real freight savings that were previously hidden.

RateLinx CEO Shannon Vaillancourt discusses how our customers leverage the RateLinx system to achieve significant savings and gain trustworthy insights to manage large-scale costs. Learn how our solutions are designed to maximize savings and drive efficiency from the very beginning.

Shawn Gagg, CIO and VP of marketing and sales at Jaeckle Distributors, discusses how Jaeckle transformed their logistics operations and achieved more predictable profits using ShipLinx TMS and RateLinx Freight Audit & Pay. Discover how these powerful tools have enhanced Jaeckle's business management and kept them ahead in a competitive market.

Sean McGee, Wire Belt project manager, discusses some of the shipping challenges they faced prior to implementing ShipLinx TMS.