Watch this recorded session designed for finance and operations leaders looking to better understand how hidden costs, exception-heavy workflows, and visibility gaps impact margin performance.

In this discussion, Stephanie McColly of Crestwood Associates and RateLinx CEO Shannon Vaillancourt explore how margin leakage often starts upstream across inventory, fulfillment, and shipping, and why freight is frequently a symptom rather than the root cause. The session also introduces a practical framework for prioritizing what to address first when multiple operational issues are competing for attention.

Topics include common challenges such as persistent freight cost pressure despite ongoing rate reviews, split shipments and expediting driven by inventory and order inefficiencies, and teams spending more time managing exceptions than maintaining scalable workflows. Even when operations appear to be running smoothly, the impact on margin often tells a different story.

Watch now to gain a clearer view of what is driving margin pressure and how to make more informed decisions across your supply chain.