Multimedia Archive

How does automated freight invoice auditing save time and reduce errors?

Tanner Dastrup from Trove Brands explains how ShipLinx TMS automates freight invoicing, saving time, reducing errors, and streamlining operations.

How did the ERP integration with ShipLinx TMS simplify order management?

Tanner Dastrup from Trove Brands shows how ShipLinx TMS ERP integration streamlines order management, saves time, and ensures optimal carrier, price, and transit decisions.

How has centralizing multi modal shipping data improved analytics and decision making?

Tanner Dastrup from Trove Brands explains how centralizing parcel, LTL, and truckload data in ShipLinx TMS enables faster, smarter decisions and more efficient operations.

How is order fulfillment with 3PLs, easier, faster, and more accurate with ShipLinx TMS?

Tanner Dastrup from Trove Brands explains how ShipLinx TMS gives 3PL partners direct access to orders and documents, improving fulfillment, accuracy, and efficiency.

How does ShipLinx TMS’s ERP-integrated, automated container tracking help you deliver on time and in-full?

Tanner Dastrup from Trove Brands shows how ShipLinx TMS provides real-time container tracking, improving planning, reducing errors, and ensuring on-time deliveries

How have RateLinx solutions streamlined global shipping and ocean freight invoicing?

Tanner Dastrup from Trove Brands explains how RateLinx automates container and ocean freight invoicing, reducing errors, saving time, and streamlining finance workflows.

What features or issues would have been or were maybe deal breakers?

Tanner Dastrup from Trove Brands shares how prioritizing ERP integration, multi-mode rate shopping, and clean data streamlined operations and supported growth

What made you confident that RateLinx was the right long-term partner for your business?

Tanner Dastrup from Trove Brands explains why he chose RateLinx as a long-term TMS partner, highlighting its customized solutions, flexibility, and collaborative approach to support growth

How did RateLinx eliminate manual carrier rules and reduce costly shipping mistakes?

Tanner Dastrup from Trove Brands explains how RateLinx automated their e-commerce shipping, improving carrier selection, reducing errors, and streamlining operations

How were you managing full truckload shipments before automating with RateLinx?

Tanner Dastrup from Trove Brands shares how RateLinx automated full truckload shipping, boosting speed, efficiency, and competitiveness.

How has ShipLinx TMS sped up accurate quoting for your customers?

Tanner Dastrup from Trove Brands explains how ShipLinx TMS sped up quoting and improved accuracy, replacing slow back-and-forth emails and manual rate shopping.

How does ShipLinx TMS’ multi-modal carrier selection save money, satisfy customers, and scale?

Tanner Dastrup from Trove Brands shares how ShipLinx TMS streamlined their shipping, replacing a rigid, costly rule-based system.

How does RateLinx improve shipping rate accuracy for e-commerce?

Brett Johnson, IT Director at A&A Global, explains how RateLinx helps provide accurate, real-time shipping estimates for e-commerce customers.

How has RateLinx helped you automate freight audit and reduce LTL billing issues?

Brett Johnson, IT Director at A&A Global, shares how RateLinx has streamlined their freight audit process and minimized LTL billing errors.

How did integrating ScanForce WMS with RateLinx improve your warehouse efficiency?

Brett Johnson, IT Director at A&A Global, explains how integrating ScanForce WMS with RateLinx transformed their warehouse operations.

How does RateLinx ensure smooth implementations and consistent support?

Shannon Vaillancourt, CEO of RateLinx, explains the engineering-driven approach behind RateLinx implementations and why it makes support seamless.

How has integrating CubiScan with RateLinx transformed your LTL shipping process?

Brett Johnson, IT Director at A&A Global, explains how integrating CubiScan S9 with RateLinx revolutionized their LTL shipping process.

How is RateLinx’s approach to customer relationships different from traditional TMS providers?

Shannon Vaillancourt, CEO of RateLinx, explains how RateLinx’s customer approach differs from traditional TMS providers.

What happens when your TMS can’t keep up with rapid growth?

Brett Johnson, IT Director at A&A Global, shares the real challenges his team faced as their business scaled rapidly—package volumes doubling and tripling, warehouse space expanding by 100,000+ square feet, and operations moving faster than their technology could support.

How did RateLinx help reduce warehouse labor costs?

Brett Johnson, IT Director at A&A Global, explains how implementing RateLinx helped streamline operations and cut labor expenses.

What made RateLinx stand out when other TMS providers fell short?

Brett Johnson, IT Director at A&A Global, shares why RateLinx was the clear choice when other TMS providers couldn’t meet their needs.

Why is responsive, ERP-specific support critical for a mission-critical TMS?

Shannon Vaillancourt, CEO of RateLinx, explains why fast, knowledgeable support is essential for businesses relying on a mission-critical TMS. Watch now to see why responsive, specialized support is a key differentiator for mission-critical logistics systems.

How has Lean Six Sigma shaped the way you evaluate and improve your shipping operations with RateLinx?

Brett Johnson, IT Director at A&A Global, shares how Lean Six Sigma principles have transformed the way his team evaluates and improves shipping operations with RateLinx.

How do you choose a TMS that grows with your business?

Shannon Vaillancourt, CEO of RateLinx, shares insights on selecting a scalable and extensible TMS that keeps pace as your operations expand. With over 23 years of experience, Shannon emphasizes building solutions that support.

What’s the difference between traditional TMS support and RateLinx support?

Brett Johnson, IT Director at A&A Global, shares his experience with TMS support and explains why RateLinx stands apart. Brett discusses the limitations of traditional TMS help desks, including tiered queues and generic troubleshooting (“have you tried turning it off and on again?”); how RateLinx provides a dedicated account team that knows your environment; the benefits of consistent, accessible, and responsive support that saves time when issues arise. Watch now to see how RateLinx transforms technical support from frustrating to seamless.

Logistics Challenges: Time to Block, Tackle, and Win

Time to huddle up! Join Scott Luton from Supply Chain Now as he sits down with Tanner Dastrup, Director of Logistics for Trove Brands, and industry veteran Shannon Vaillancourt, CEO of RateLinx. Getting in the game, they’ll line up to tackle the top shipping and logistics challenges for e-commerce and other businesses—covering everything, including:

Client Success Video – Trove Brands

Tanner Dastrup, Director of Logistics at Trove Brands, highlighted how RateLinx transformed their complex, multimodal shipping operations by enabling multi-mode rate shopping, automating international container tracking, and creating bid wars with auctions to lower freight spend through an engineering-driven implementation.

Client Success Video – School Specialty – Multileg & Consolidation with ShipLinx TMS

School Specialty, a leading K–12 educational products distributor, streamlined its complex shipping operations by leveraging multi-leg and LTL shipment consolidation with ShipLinx TMS. By strategically consolidating shipments and routing them through regional hubs, the team reduced freight damage, optimized carrier use, and automated load building, saving time and costs across their supply chain. Real-time reporting and centralized tracking further empowered staff and customer service teams to manage shipments proactively, transforming shipping from a manual, reactive process into a highly efficient, strategic operation.

Client Success Video – Kem Krest

Joe Mare of Kem Krest shares how ShipLinx TMS made their international, HazMat, and multimodal shipping fast, easy, and precise—giving teams instant access to shipment data, accurate freight classification, and streamlined reporting that saved time and reduced costs. Backed by a seamless rollout and expert Scottsdale-based support, Kem Krest eliminated workflow bottlenecks, minimized compliance risk, and gained a scalable shipping operation built for what’s next.

Client Success Video – Brady Corporation

Brady Corporation, a global manufacturer of printers, labels, and MRO supplies, optimized its Shipping Freight Audit and Rate Modeling with SAP to streamline a complex, multimodal shipping network. By implementing ShipLinx TMS and RateLinx Freight Audit & Pay, Brady automated freight audits, centralized rate management and RFPs, and gained full visibility and control over inbound shipments across multiple countries and fulfillment channels. The seamless SAP integration ensured accurate rate modeling and cost validation, while world-class RateLinx support transformed shipping operations, reduced errors, and delivered measurable efficiency and cost savings.

Client Success Video – Simms Metal

Sims Metal improved freight operations with RateLinx ShipLinx through detailed cost breakdowns, freight auctions, and automated freight auditing, gaining visibility and control across its multimodal network. These capabilities reduced transportation costs, improved invoice accuracy, and streamlined carrier management, driving efficiency and measurable savings across inbound, outbound, and inter-yard shipments.

5 Reasons to Rethink Your Shipping Operations

Vrakus/Blum Computer Consulting, and RateLinx’s Shannon Vaillancourt discuss how ShipLinx TMS solves real-world shipping challenges. Struggling with a Transportation Management System ( TMS) that forces you into rigid rules, costly customizations, and slow support? It’s time to switch.

Toys, Tech, & TMS: How A&A Global Plays to Win

A&A Global, a leading toy and novelty distributor, aimed to solve shipping challenges while supporting their Lean Six Sigma certification for scalable quality-driven growth. To accomplish this goal, a new TMS had to be agile and customizable enough to fit their specialized business processes, integrate with their existing supply chain business systems, and support future technologies.

You’ll hear how real companies have overcome common shipping frustrations, how ShipLinx eliminates forced workflows and long support wait times, and why our customer-first development approach is winning over ERP users.

Watch now to see how ShipLinx TMS adapts to your processes and keeps you in control—with 24/7 support and no unnecessary fees.

Watch the video to see why ShipLinx is becoming the go-to TMS for Acumatica and Sage users.

4 Reasons to Ditch Your Shipping System for One Built Around YOUR Business

Tired of a TMS that makes you fit into its way of doing things? In this 30-minute session, SWK partner RateLinx shared why more Acumatica and Sage users are moving to ShipLinx TMS—a solution built to match your business, not the other way around.

Watch now to see how ShipLinx TMS adapts to your processes and keeps you in control—with 24/7 support and no unnecessary fees.

Watch the video to see why ShipLinx is becoming the go-to TMS for Acumatica and Sage users.

The Power of a Hybrid Approach: 5 Reasons to Combine Your In-House Team + 3PL

If you’ve ever hesitated to work with a 3PL for fear of losing visibility or control, you’re not alone. In this insightful session, Ryan Hanson—Chief Supply Chain Officer at Staples and former logistics executive at Target and Ecolab—broke down exactly why a hybrid logistics model can be a game-changer.

Joined by Supply Chain Now’s Scott Luton and RateLinx CEO Shannon Vaillancourt, Ryan shared real-world strategies for combining in-house leadership with 3PL execution to maximize ROI, enhance flexibility, and drive innovation.

How can companies stay focused on their core objectives when selecting a TMS?

When selecting a TMS, don’t lose sight of your core objectives. Doug Wilson from ‪PING‬ explains why staying focused on what matters—like accuracy, cost savings, and operational efficiency—is key. He also shares how RateLinx stood out by not just promising innovation, but actually delivering it. From custom features like UPS World Ease support in Europe to straightforward communication, ShipLinx TMS proved to be more than a vendor—it became a partner.

How did ShipLinx TMS’s extensibility allow you to add a new feature to fit your business?

Doug Wilson from ‪PING‬ discusses how ShipLinx TMS’s extensibility helped them add a new feature to fit their unique business needs. By collaborating with their device manufacturer, RateLinx was able to integrate shop floor hardware into the system, demonstrating their commitment to providing tailored solutions. Learn how ShipLinx TMS adapted to PING’s requirements and enhanced their operational efficiency.

What were the key priorities for your shipping operations?

Doug Wilson from ‪PING‬ shares the key priorities for their shipping operations and how ShipLinx TMS delivered. From improving delivery speed, accuracy, and real-time visibility to ensuring seamless API responses for automated conveyor systems, every second counts in logistics. Learn how ShipLinx TMS handled these challenges with ease, delivering the stability and reliability PING needed for smooth operations.

How did ShipLinx TMS improve self service troubleshooting and cut support calls?

Discover how ShipLinx TMS has significantly reduced help desk calls and empowered teams with easy access to real-time shipment data. Doug Wilson from ‪PING‬ shares how the system’s dashboards have sped up issue resolution, giving business users more control and cutting down on reliance on support teams. The result? Faster troubleshooting and smoother operations.

How does reliable TMS support impact daily operations?

When everything runs smoothly, no one notices—but the moment it doesn’t, chaos can erupt. In this video, Doug Wilson from ‪PING‬ shares how switching to RateLinx eliminated the stress of unreliable systems and unresponsive support. With RateLinx’s self-service portal and reliable performance, his team now gets faster answers, reduced IT dependency, and a lot fewer shipping headaches.

How do inconsistent rate calculations and surcharges affect your business?

Freight cost surprises used to be a major challenge for ‪PING‬—making forecasting difficult and sometimes forcing the team to absorb unexpected charges. Doug Wilson shares how ShipLinx TMS improved invoicing accuracy and gave the logistics team real-time visibility into rate calculations and surcharges. The result? Greater control over shipping costs and a better customer experience, especially when every day counts.

How do ShipLinx TMS’s APIs and rate shopping reduce unnecessary expedited shipments and extra costs?

Doug Wilson of ‪PING‬ breaks down how ShipLinx TMS’s high-performance APIs and real-time rate shopping capabilities help prevent unnecessary expedited shipments. By comparing rates and transit times on the spot, the team can choose the best shipping method—saving money and improving customer satisfaction. It’s a smarter, faster way to ship.

How has the implementation of ShipLinx TMS evolved across your global operations?

Doug Wilson of ‪PING‬ shares how ShipLinx TMS has been successfully rolled out across the U.S. and Canada—and how they’re now expanding into Japan and the U.K. By tailoring the TMS to each region’s unique shipping processes, compliance needs, and carrier requirements, PING is ensuring consistency without sacrificing local flexibility. Learn how this phased, strategic implementation is supporting global growth.

How does the depth and quality of data in ShipLinx TMS benefit your business and customers?

Doug Wilson from PING shares how ShipLinx TMS went from a simple label generator to a critical source of transportation intelligence. With enhanced access to accurate, real-time data and robust reporting capabilities, PING is now refining its shipping strategy, solving problems faster, and providing better visibility to customers and business users alike. Fewer surprises, faster answers, and smarter decisions—all powered by data

How does ShipLinx TMS’s real-time visibility help your team and customers?

With ShipLinx TMS and ERP integration, ‪PING Golf’s customer support team can finally say goodbye to digging through systems or waiting on carrier updates. Doug Wilson shares how real-time visibility empowers teams to answer customer questions instantly and make faster, smarter shipping decisions—all from one place.

How did RateLinx help with carrier integrations outside the standard TMS setup?

Doug Wilson from ‪PING‬ discusses how RateLinx went beyond a typical TMS setup to address more complex carrier integration challenges—especially with carriers that don’t support APIs, like one of their partners in Japan.

Doug highlights the importance of understanding business-user workarounds, navigating a dual implementation with a new ERP, and the value of working with a proactive integration team. Thanks to the collaborative approach from RateLinx, custom carrier connections were successfully developed to support PING’s unique shipping needs.

What four key results did ShipLinx TMS deliver?

Doug Wilson from ‪PING‬ breaks down the four biggest results they’ve seen since implementing ShipLinx TMS with RateLinx. From eliminating weekly outages to empowering self-service, Doug explains how the reliability, seamless API integrations, real-time data access, and cost-saving insights have helped them streamline operations—and stay focused on building the best golf clubs in the world.

How does ShipLinx TMS handle enterprise-level integration?

Doug Wilson from PING Golf‬ shares how ShipLinx TMS by RateLinx streamlined their shipping operations with seamless ERP integration. By leveraging RateLinx’s robust library of APIs, PING was able to connect their systems without complex workarounds—making implementation straightforward, even across multiple manufacturing facilities. Doug explains how ShipLinx provides a single interface for packing and shipping, helping standardize processes globally and build a stronger base of shipping knowledge across teams.

Sage 100 + ShipLinx TMS: 3 Ways To Unlock Efficiency

Sage 100 and ShipLinx TMS together seamlessly automate processes like order fulfillment, carrier selection, tracking updates, and more!

Watch this video with Daryl McFadden, senior Sage 100 sales supervisor, Net at Work, and 30-year industry veteran and RateLinx CEO, Shannon Vaillancourt, to explore why Sage 100 is better together with ShipLinx TMS. Find out how Sage 100 and ShipLinx TMS integration makes shipping:

Faster by eliminating 100% of manual work;

Easier with parcel, LTL, TL, ocean, and air on ONE platform, and;

Efficient by integrating 100% with Sage 100.

PING Golf’s Success With A Faster, Easier, Fully-Integrated TMS

When PING Golf set out to modernize its global transportation management, the company needed a solution that could integrate seamlessly with its new ERP while optimizing shipping operations. The goal? Faster deliveries, greater accuracy, and real-time visibility to enhance customer satisfaction.

Watch this Supply Chain Now video for a deep dive into how PING Golf achieved their goals with ShipLinx TMS. We’ll explore the measurable improvements the company has realized, and hear from 30-year industry veteran and RateLinx CEO Shannon Vaillancourt along with special guest Doug Wilson, manager, software product management with PING, and hear firsthand how PING Golf leveraged ShipLinx TMS to drive efficiency and elevate its supply chain. Don’t miss this opportunity to gain insights that could transform your own logistics strategy!

3 Ways to Unlock Efficiency: Automate Your Multi-Division Shipping Operations

Watch this Supply Chain Now video to uncover the game-changing strategies that will expose outdated practices and supercharge your supply chain. Learn how to enhance efficiency, automate processes, and push your business ahead. Don’t let inefficiencies weigh you down—tune in and transform your transportation management today! Hear from Reza Ghazi Moradi, Revelyst director of global logistics/supply chain, Shannon Vaillancourt, RateLinx CEO, and Supply Chain Now’s Scott Luton to learn how: To intelligently rate shop based on custom business rules; A TMS and FA&P all-in-one platform optimizes the entire transportation lifecycle, and; Automation improves shipping, warehouse, and freight audit efficiency and accuracy.

What’s one way that a TMS can work with a WES to power better holistic decisions?

Dan Hanrahan, Numina Group CEO, explains how the integration of a Transportation Management System (TMS) with a Warehouse Execution System (WES) powers better holistic decision-making. By ensuring that label data, rules, and logic reside within the TMS, this synchronization allows for seamless order release and execution. The connection between these two systems is crucial to maintaining smooth operations and delivering more efficient, automated decisions throughout the warehouse.

How does integrating the WES and TMS optimize your warehouse execution earlier in the process?

Shannon Vaillancourt, RateLinx CEO, discusses how integrating Warehouse Execution Systems (WES) and Transportation Management Systems (TMS) optimizes warehouse execution earlier in the process. This integration ensures that products are efficiently routed to the proper location for shipment, whether they’re being conveyed directly to a trailer for parcel shipments or prepared for LTL or truckload. By using key data like dimensions and weight, this synchronized system automates carrier selection, labeling, and shipping, keeping the entire operation running smoothly and avoiding costly shutdowns.

How does the integration of the WES and TMS improve warehouse productivity?

Dan Hanrahan, Numina Group CEO, describes how the integration of Warehouse Execution Systems (WES) and Transportation Management Systems (TMS) can dramatically improve warehouse productivity. By feeding product data such as size and weight into the TMS before picking, operators can automate key tasks like generating labels, packing, and directing shipments—all in one seamless step. With this integration, warehouse operators can optimize the fulfillment process, whether handling non-conveyable items like bicycles or smaller products that can be grouped together for efficient shipment.

How does the TMS paired with the WES get the products out the door quickly and at the lowest cost?

Dan Hanrahan, Numina Group CEO, explains how the integration of Transportation Management Systems (TMS) with Warehouse Execution Systems (WES) takes the guesswork out of product fulfillment. By automating best practices and optimizing decisions like carrier selection and shipping speed, these systems ensure products are shipped at the lowest possible cost—without compromising efficiency. Hanrahan highlights how TMS automation helps avoid unnecessary expenses, such as paying high fees for next-day delivery when more cost-effective options are available. This integration not only makes warehouse operations smarter but also boosts overall efficiency and profitability.

What cost-cutting strategies emerge from combining TMS and WES, and how do these affect efficiency?

Shannon Vaillancourt, RateLinx CEO, discusses how integrating transportation management systems (TMS) with warehouse execution systems (WES) can lead to significant cost savings by optimizing carrier selection and shipping modes. Instead of defaulting to expedited shipping, companies can leverage TMS to find cost-effective alternatives—like using ground or regional parcel carriers to meet must-arrive-by dates without compromising efficiency. Shannon highlights how these strategic changes can cut transportation costs without disrupting the warehouse’s picking process, all while maintaining operational efficiency with WES.

How do TMS and WES maximize total cost savings by factoring in both handling and shipping costs?

Shannon Vaillancourt, RateLinx CEO, explains how integrating transportation management systems (TMS) and warehouse execution systems (WES) helps businesses maximize cost savings by factoring in both handling and shipping costs. Shannon highlights a real-world example where parcel shipments, while more expensive from a transportation perspective, become more cost-effective overall due to handling savings. This integration ensures that rate shopping takes into account the full cost equation, optimizing both parcel and LTL shipments.

How does the integration of WES and TMS benefit labor productivity and profitability?

Dan Hanrahan, Numina Group CEO, discusses the powerful impact of integrating warehouse execution systems (WES) and transportation management systems (TMS). He highlights how automation in areas such as pick, pack, and ship operations, as well as inbound receiving, minimizes labor costs while boosting productivity and profitability. With real-time data feeding into the system, these combined solutions help create a seamless and efficient workflow, enabling businesses to maximize their operational success.

How do WES and TMS automations streamline warehouse execution and shipping operations?

Shannon Vaillancourt, RateLinx CEO, dives into the benefits of automating warehouse execution systems (WES) and transportation management systems (TMS). Shannon discusses how automation ensures consistency in processes like rate shopping and handling costs—tasks that are nearly impossible to manage manually with the same precision. By setting rules and automating them, businesses can rely on the system to execute with efficiency, just like a conveyor that always runs at the same speed, consistently delivering results.

How does the WES together with the TMS improve businesses’ customer service?

Dan Hanrahan, CEO and owner of The Numina Group, explains how the integration of warehouse execution systems (WES) and transportation management systems (TMS) extends beyond the warehouse and into the final delivery process. By automating data collection and providing real-time visibility, businesses can empower their customer service teams with instant access to crucial shipment details—such as tracking numbers, product weight, and delivery times—without the need for manual intervention. This optimization enhances efficiency, improves customer service, and drives better value for clients.

3 Ways TMS Automation with MS Dynamics 365 Drives Value

If you’re looking for reasons to add LTL to your mix or ways to optimize your parcel and LTL operations, you don’t want to miss this video. Shannon Vaillancourt, RateLinx CEO and 30-year logistics veteran, and Sikich’s Scott Adams, senior solutions architect, and Evan Miller, senior consultant, have not only given advice to SMB and Fortune-1000 manufacturers and distributors and know what you should do, they also know the shipping pitfalls to avoid when you have a parcel and LTL mode mix.

In this video, learn how ShipLinx TMS automations turbocharge the power of Microsoft Dynamics 365 to save you time and provide you with more accurate insights into your parcel and LTL planning and execution.

How did the near elimination of aged invoices affect your future rate negotiations?

Natalie Rekow, Ecolab sr. logistics manager, shares how the near elimination of aged invoices transformed their status as a preferred carrier in the freight payment space. With freight payment no longer a focus in carrier meetings, Ecolab can now concentrate on driving better business outcomes and maintaining competitive rates by ensuring timely payments.

What business outcomes did Ecolab realize with RateLinx?

Natalie Rekow, Ecolab sr. logistics manager, highlights the significant improvements her team experienced after partnering with RateLinx. From reducing internal workloads and labor to accelerating invoice processing and eliminating aging, RateLinx helped Ecolab nearly eliminate rate tolerances and gain strategic insights into their financial data and spend.

How difficult is it to eliminate rate tolerances with a 700K invoice volume annually?

RateLinx CEO Shannon Vaillancourt dives into the complexities of auditing freight invoices with precision. Listen as he discusses the common practice of accepting small discrepancies in freight charges and how RateLinx goes beyond by auditing every penny—transforming the way companies like Ecolab handle massive invoice volumes. Discover why ‘horseshoes, hand grenades, and freight bills’ are now inseparable in the world of logistics.

How does $0 rate tolerances with RateLinx help procurement?

RateLinx CEO Shannon Vaillancourt explains how eliminating rate tolerances provides companies like ‪Ecolab with a reliable foundation for procurement. By ensuring accurate rate comparisons and offering detailed analytics, RateLinx empowers Ecolab to make more informed decisions, optimize carrier selection, and explore potential cost-saving opportunities.

How does RateLinx help carriers and clients with Freight Audit & Pay combined with its Carrier Resolution Services?

RateLinx CEO Shannon Vaillancourt explains the value of our collaborative approach to resolving billing issues. By working closely with carriers to fix problems at the root, RateLinx achieves a 98% first-pass yield, ensuring that invoices are paid accurately and efficiently. This proactive strategy not only saves time and costs but also fosters strong relationships with carriers, leading them to recommend RateLinx to other clients.

What were Ecolab’s Freight Audit challenges?

Ecolab’s freight audit challenges were daunting: from overwhelming manual processes and backlogged invoices to uncooperative carriers and inadequate data for decision-making. Natalie Rekow, Ecolab sr. logistics manager, shares how these obstacles hindered their operations and what they did to turn things around. Discover the steps Ecolab took to enhance their logistics efficiency and why data-driven insights were key to their success.

How has RateLinx helped Ecolab move beyond tactical freight payment?

Natalie Rekow, Ecolab sr. logistics manager, explains how RateLinx solutions not only streamlined invoice auditing but also freed up valuable time for their procurement and leadership teams. With these tactical issues resolved, Ecolab shifted focus to what truly matters—enhancing customer service, fostering innovation with carriers, and driving future growth.

How did RateLinx help with your first pass yield?

Natalie Rekow, Ecolab sr. logistics manager, reveals how RateLinx automated solutions transformed their freight payment process, reducing the need for manual intervention on invoices. With a first-pass yield now exceeding 98%, Ecolab has surpassed their target, thanks to RateLinx understanding and adapting to their specific business needs.

How did Ratelinx positively impact Ecolab’s carrier relationships?

Natalie Rekow, Ecolab sr. logistics manager, shares how RateLinx solutions led to a dramatic reduction in escalations from carriers. Once a source of frequent issues, freight payment is now a point of praise, with carriers recognizing Ecolab as one of the best in the industry.

How did Ecolab achieve up to 20% savings on freight spend?

RateLinx CEO Shannon Vaillancourt explains how our tailored solutions help clients realize significant savings through a combination of headcount optimization, rate tolerance management, and more. Whether it’s reducing costs or preventing unnecessary expenses, the RateLinx approach consistently delivers measurable results.

How was Ecolab’s invoice aging nearly eliminated?

Natalie Rekow, Ecolab sr. logistics manager, discusses how RateLinx software dramatically reduced invoice aging, turning a once complex and time-consuming task into a streamlined process. Thanks to RateLinx, Ecolab can now quickly identify and resolve issues that previously caused delays, ensuring that aging is minimal and only due to factors outside their control.

How does technology improve the freight audit process?

Shannon Vaillancourt, RateLinx CEO, reveals how leveraging advanced software enables the automation of auditing thousands of invoices with remarkable efficiency. Instead of relying on large teams, our technology pinpoints the core issues, delivering accurate and consistent results every time.

5 Ways ShipLinx TMS Integrates and Extends Sage 300

In this video, Todd Elliot, RateLinx VP, sales and Peter Conway,‬ Net at Work senior Sage 300 sales supervisor, discuss top parcel shipping challenges and shared proven solutions to cut parcel shipping costs, drive productivity, and thrill customers.

5 Ways ShipLinx TMS Integrates and Extends Sage 100

In this video, Todd Elliot, RateLinx VP, sales and Daryl McFayden, Net at Work sr. account manager, discuss today’s top parcel shipping challenges and proven solutions to cut parcel shipping costs, drive productivity, and thrill your customers.

What are the pitfalls of manually allocating freight costs to predict profits?

Shannon Vaillancourt, RateLinx CEO, dives into the challenges of manually allocating freight costs and how it affects profitability prediction. In this video, Shannon outlines common pitfalls like delays and increased costs due to reliance on manual processes. He also explains why technology offers a superior solution by eliminating human error, ensuring accuracy, and enhancing efficiency.

How does technology and carrier resolution services affect auditing speed and accuracy?

Shannon Vaillancourt, RateLinx CEO, shares a powerful example of how technology automates time-consuming tasks, allowing auditors to focus on critical decision making. Discover how this approach increases productivity and ensures precise and efficient auditing processes.

Why is technology better than manual freight cost allocation?

Shannon Vaillancourt, RateLinx CEO, discusses why technology outperforms manual freight cost allocation. He highlights the challenges of relying on human teams, including higher costs and inconsistencies due to human error. Shannon also explains how technology provides a more accurate and efficient solution, reducing variability and ensuring reliable outcomes.

What’s the biggest challenge matching shipments to invoices?

Shannon Vaillancourt, RateLinx CEO, discusses one of the biggest challenges in freight management: the time lag between shipments and invoices. With shipments often processed days before invoices arrive, accurately matching them can be complex. Discover how addressing this gap is crucial for efficient freight management and learn how RateLinx provides solutions to streamline the process.

How does the carrier resolution team’s expertise help with allocating / assigning freight costs to orders?

Shannon Vaillancourt, RateLinx CEO, explains the vital role of the RateLinx carrier resolution team in accurately allocating freight costs to shipments or orders. Discover how their expertise tackles challenges such as incorrect reference field information and identifying discrepancies in past shipments. Learn how their extensive experience not only resolves data issues but also shares best practices for precise and efficient cost assignment, making complex freight management seamless.

What is the first step in creating predictable financials?

Shawn Gagg, CIO and VP of marketing and sales at Jaeckle Distributors, discusses the crucial first steps in creating predictable financials within logistics. Learn how itemizing freight costs and improving communication with carriers can lead to more accurate financial tracking and better alignment with orders. Discover how these strategies can streamline your operations and enhance your financial predictability.

What is step two in accurately assigning costs per shipment or order?

Shawn Gagg, CIO and VP of marketing and sales at Jaeckle Distributors, outlines the second step in accurately assigning freight costs. He emphasizes the importance of verifying contract rates and integrating all relevant carrier details, including job site delivery, oversized shipments, and liftgate requirements. Discover how RateLinx ensures precise cost assignment and effective auditing by setting correct rates and incorporating comprehensive data.

What’s the third step in creating more predictable financials?

Shawn Gagg, CIO and VP of marketing and sales at Jaeckle Distributors, explains the importance of tying freight expenses to specific shipments. By connecting orders to branches, customers, and manufacturers, businesses can gain deeper insights into the profitability of each region, branch, and territory manager. This step allows companies to make informed decisions about fleet and carrier choices, ultimately driving better profitability.

Velocity is so important these days, how would you describe the speed at which RateLinx does it?

Shawn Gagg, CIO and VP of marketing and sales at Jaeckle Distributors, discusses how our rapid and reliable process has transformed his operations. With RateLinx, speed and accuracy are no longer concerns for our clients. We handle everything efficiently, eliminating lag time and delays. Velocity is crucial in today’s supply chain, and RateLinx delivers with lightning-fast freight management.

What sets RateLinx freight auditing apart?

The perfect blend of speed and accuracy. Shannon Vaillancourt, RateLinx CEO, explains how our technology handles the fast processing, while our expert team ensures accuracy by resolving any discrepancies through direct conversations with carriers. This approach not only builds credibility, but also guarantees precise and timely results, making RateLinx a trusted partner for both customers and carriers.

What’s the roadblock linking orders to shipping costs?

RateLinx CEO Shannon Vaillancourt explains how our solutions optimize freight movements and consider specific customer requirements to ensure accurate insights without any false savings potential. Linking orders to shipping costs can be a manual and time-consuming challenge, but RateLinx simplifies the process by helping companies uncover real freight savings that were previously hidden.

How does RateLinx unlock freight savings?

RateLinx CEO Shannon Vaillancourt discusses how our customers leverage the RateLinx system to achieve significant savings and gain trustworthy insights to manage large-scale costs. Learn how our solutions are designed to maximize savings and drive efficiency from the very beginning.

How has ShipLinx TMS and RateLinx Freight Audit & Pay helped Jaeckle better manage their business and drive more predictable profits?

Shawn Gagg, CIO and VP of marketing and sales at Jaeckle Distributors, discusses how Jaeckle transformed their logistics operations and achieved more predictable profits using ShipLinx TMS and RateLinx Freight Audit & Pay. Discover how these powerful tools have enhanced Jaeckle’s business management and kept them ahead in a competitive market.

3 Ways TMS Provides Predictable Financials

The most profitable businesses achieve higher profits with predictable financials. Calculating the profitability per item, per customer, per order is almost impossible because most businesses aren’t connecting the shipping costs to each item, customer, or order. Oftentimes, businesses are unaware that an item may be losing them money due to shipping costs per item or order.

In this video, you will learn how ShipLinx TMS incorporates shipping costs into every facet of your business and leads to predictable profits.

5 Ways to Simplify Transportation Management

We’ve been building our partnerships with trusted finance and operations partners like NexTec, an award-winning Acumatica and Sage partner, to find new ways to help you optimize your entire supply chain through our powerful ERP integrations with ShipLinx TMS.

RateLinx’s advanced Gartner top-ranked TMS solution has 100% system uptime, expert-level Scottsdale-based technical support, and implements in 30 days or less.

Hear from Jim Gross and Natasha Laszchuk of NexTec, and Shannon Vaillancourt, 30-year logistics veteran and RateLinx CEO, to learn how to optimize your entire transportation lifecycle.

3 Ways Unified WES and TMS Automation Cuts Costs

By combining Numina’s RDS warehouse execution system’s (WES) advance-order release wave creation and order cartonization logic with ShipLinx TMS’s parcel and LTL shipment optimization, you can now quickly find the most cost-effective mode to ship for B2B and B2C orders.

Discover how the combination of a WES and fully automated pack-and-ship combined with a multi-modal TMS reduces freight expenses up to 30% and drives order fulfillment efficiency. With the unified logic between Numina RDS and ShipLinx TMS, orders get out the door effortlessly while delighting customers with on-time deliveries.

5 Parcel Manifesting Pitfalls

Make rate tolerances, auditing invoices one by one, past due balances, and over-billing a thing of the past. Toss out the old way of auditing freight invoices and lean on technology to audit freight invoices faster and more accurately so you can become shipper of choice with your carriers.

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