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Client Success

Ecolab Transformed Freight Audit with RateLinx Freight Audit & Pay

RateLinx drastically reduced labor hours for freight audit, automated repetitive decision making, and increased invoice accuracy to within 3 cents

$ 50
rate tolerance
0 %
first pass yield
0 %
paid within terms
Ecolab

We have a really strong partnership with RateLinx. They actually provide ideas of how to make our contracting and rates more successful in the future. RateLinx is always willing to go the extra mile to try to help us make our processes better. Even their president has jumped in to help.

 

RateLinx has a much  different strategy. They work with the carrier before they short pay any invoices and resolves it with the carrier. RateLinx takes carrier resolution off my plate!

– Natalie Rekow, Senior Manager – Transportation, Ecolab

Overview

Ecolab is a global sustainability leader offering water, hygiene, and infection prevention solutions and services. They have a multi-modal transportation mix with 40% parcel, 40% LTL, and 20% intermodal.

 

Ecolab selected RateLinx Freight Audit & Pay (which includes RateLinx carrier resolution services) to improve their freight management. The RateLinx carrier
resolution team provided Ecolab with a strategic shift in managing the dispute process.

RateLinx: Ship. Track. Pay.
SAP

Challenges

  • Dispute management took months

  • Not enough FTEs to keep up with backlogged disputes and freight audits

  • Time consuming to build reports and spot trends

  • Hard to find cost savings opportunities and took too much time with limited staffing

  • Managed disputes individually and couldn’t identify disputes with the biggest cost impact for prioritization

  • Not enough time to work with carriers on very old invoices

  • Applied a rate tolerance to invoices and overpaid because freight had to move

  • Lack of confidence in  audit accuracy due to manual processes

Solution

Benefits Ecolab realized with RateLinx Freight Audit & Pay

  • Increased first pass yield on invoices to 95%
  • Paid 98% of invoices within terms
  • $0 rate tolerance
  • Automated manual processes and repetitive decisions resulting in very low touch for the Ecolab team
  • Drastically reduced invoice aging and review time
  • Proactively reduced open payables
  • Cut labor hours via automation and shifting carrier disputes to RateLinx carrier resolution services
  • Quickly resolved disputes, cut audit backlog
  • Provided insights for successful contract and rate negotiations
  • Standardized rate agreements and kept freight terms, freight costs, and ship figures current and accurate

Unveil the secrets to Ecolab freight management achievements with RateLinx Freight Audit & Pay. Download the full client success story with even more metrics!

Download Case Study

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