A&A Global

Brett Johnson, IT Director at A&A Global, explains how RateLinx helps provide accurate, real-time shipping estimates for e-commerce customers.

Brett Johnson, IT Director at A&A Global, shares how RateLinx has streamlined their freight audit process and minimized LTL billing errors.

Brett Johnson, IT Director at A&A Global, explains how integrating ScanForce WMS with RateLinx transformed their warehouse operations.

Shannon Vaillancourt, CEO of RateLinx, explains the engineering-driven approach behind RateLinx implementations and why it makes support seamless.

Brett Johnson, IT Director at A&A Global, explains how integrating CubiScan S9 with RateLinx revolutionized their LTL shipping process.

Shannon Vaillancourt, CEO of RateLinx, explains how RateLinx’s customer approach differs from traditional TMS providers.

Brett Johnson, IT Director at A&A Global, shares the real challenges his team faced as their business scaled rapidly—package volumes doubling and tripling, warehouse space expanding by 100,000+ square feet, and operations moving faster than their technology could support.

Brett Johnson, IT Director at A&A Global, explains how implementing RateLinx helped streamline operations and cut labor expenses.

Brett Johnson, IT Director at A&A Global, shares why RateLinx was the clear choice when other TMS providers couldn’t meet their needs.

Shannon Vaillancourt, CEO of RateLinx, explains why fast, knowledgeable support is essential for businesses relying on a mission-critical TMS. Watch now to see why responsive, specialized support is a key differentiator for mission-critical logistics systems.

Brett Johnson, IT Director at A&A Global, shares how Lean Six Sigma principles have transformed the way his team evaluates and improves shipping operations with RateLinx.

Shannon Vaillancourt, CEO of RateLinx, shares insights on selecting a scalable and extensible TMS that keeps pace as your operations expand. With over 23 years of experience, Shannon emphasizes building solutions that support.

Brett Johnson, IT Director at A&A Global, shares his experience with TMS support and explains why RateLinx stands apart. Brett discusses the limitations of traditional TMS help desks, including tiered queues and generic troubleshooting (“have you tried turning it off and on again?”); how RateLinx provides a dedicated account team that knows your environment; the benefits of consistent, accessible, and responsive support that saves time when issues arise. Watch now to see how RateLinx transforms technical support from frustrating to seamless.

A&A Global, a leading toy and novelty distributor, aimed to solve shipping challenges while supporting their Lean Six Sigma certification for scalable quality-driven growth. To accomplish this goal, a new TMS had to be agile and customizable enough to fit their specialized business processes, integrate with their existing supply chain business systems, and support future technologies. You’ll hear how real companies have overcome common shipping frustrations, how ShipLinx eliminates forced workflows and long support wait times, and why our customer-first development approach is winning over ERP users. Watch now to see how ShipLinx TMS adapts to your processes and keeps you in control—with 24/7 support and no unnecessary fees. Watch the video to see why ShipLinx is becoming the go-to TMS for Acumatica and Sage users.

A&A needed a more efficient TMS to scale while pursuing Lean Six Sigma—without hiring more staff