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What happens when your TMS can’t keep up with rapid growth?

July 22, 2025
TMS Tips

Brett Johnson, IT Director at A&A Global, shares the real challenges his team faced as their business scaled rapidly—package volumes doubling and tripling, warehouse space expanding by 100,000+ square feet, and operations moving faster than their technology could support. In this video, Brett breaks down:

  • Why their previous off-the-shelf TMS couldn’t keep pace as demand surged
  • How feature overload, too many clicks, and manual data entry slowed down their team
  • The impact of poor system performance during peak operational periods
  • Why the vendor’s roadmap no longer aligned with their needs
  • How RateLinx offered a flexible, toolkit-style solution that adapts to their workflows rather than forcing them into rigid processes

Brett explains what it’s like to outgrow a traditional TMS—and how switching to a more adaptable, integrated platform transformed their operations. If you’re struggling with a TMS that can’t scale or support your business the way you need, Brett’s story is a must-watch.

 

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