What You Will Do
The Software Support Engineer works closely with the Customer Service team to solve client specific software functionality and custom requirements. Key responsibilities include:
Who We Are
RateLinx is an industry-leading logistics and transportation SaaS provider. We are recognized in four Gartner industry reports, and we provide shippers with data-driven TMS, real-time visibility, freight audit, and transportation analytics solutions. We help our customers lower costs, improve service, and optimize operations by delivering their logistics and transportation data in a single platform. Our industry-leading, AI-driven data quality provides accurate data, advanced analytics, and reports to power customers’ visibility across orders, tracking, and invoices. But we’re more than a technology provider. We’re our customers’ collaborative data partner. Our values-driven team of innovative thinkers uses our data- first approach “Logistics-in-3D℠” to help shippers diagnose problems in their logistics and supply chain networks, develop data-validated solutions, and deploy new solutions easily and confidently. To help RateLinx continue to deliver our customers’ confidence, we need great people to serve our customers greatly. Our team is responsive, reliable, confident, innovative, nimble, and collaborative. If you think you’re a match, you need only apply.
Who You Are
You thrive in a professional, innovative environment that delivers high- quality products and services. You are accountable for your work and enjoy a balance of software development, maintaining existing software, and customer service. Collaborating with the team to dig in and determine solutions is motivating to you. You pay attention to the details and take pride in your work. Your education is in software development, computer science or related field at the Associate or Bachelor degree level. You also have experience with Microsoft SQL Server and C# or similar languages.
Why Work For RateLinx
At RateLinx, we move fast. We collaborate and partner with our customers to enhance supply chain management decisions and reduce logistics spend. We work together to get it done. More and more companies want the RateLinx solution. Now is an exciting time to be with us, and you can help us scale and grow. And if that isn’t exciting enough, check out these other perks: