Managed Services
Expert Supply Chain Support Comes Standard
Take advantage of our extra support and expertise – which comes standard with the RateLinx solution. You can extend your internal capabilities as our Managed Services experts collaborate with your staff to share and implement best practices.
Expertise to Improve Supply Chain Management
Our goal with Managed Services is straightforward: collaborate with your staff to improve your supply chain. Our expert team helps diagnose any issues, develop strategies to solve the issues, and ultimately deploy the strategies to gain competitive advantage – and improve your supply chain management:
The Managed Services group is comprised of people with a Supply Chain background in similar roles to our customers. They understand the pressures you and your staff face and understand the practical side of the potential strategies. When new RateLinx customers come on board, they don’t have to choose. Managed Services are included so everyone can take advantage of our expertise.
A Team of Supply Chain Experts
Our Managed Services team is led by industry veteran Matt Knittle who’s had to deal with all the challenges you have. He knows firsthand what decisions need to be made and made quickly. That’s why he’s made sure our team is both nimble and has a wide range of experience ranging from domestic transportation and international inbound to supplier management. Each member of our team has a minimum of 10 years of experience in Supply Chain.
Advanced Technology and Proprietary Process
All Managed Services team members are experts in the RateLinx solution and our proprietary process, Logistics in 3D: Diagnose, Develop, and Deploy. This group helps take the integrated data that the RateLinx system collects and then defines the right baseline reports and KPI’s that are the starting point for all our new customers. Our team will listen to your challenges and ask the right questions to ensure that we truly understand the problem that needs to be solved.