I started RateLinx with the idea there was a better way to give companies complete visibility to their supply chain. I set out to do it by offering a better way to deal with data. From the beginning, our focus has been on the use of integrated data to improve supply chain performance. The RateLinx Data-as-a-Service (DaaS) technology platform provides an integrated ecosystem with Track & Trace, Invoice Management and TMS.
Our leading DaaS is the only solution to integrate data from multiple data streams in real time, creating a clean integrated data foundation and enabling companies to transform their logistics, solve seemingly intractable problems and create a competitive advantage.
Integrated Data Solves Supply Chain Challenges
The importance of good, clean data has become more widely understood. However, integrated data is what companies increasingly look for to solve their supply chain challenges. However, often they think they will receive integrated data by installing a single application. In our first conversations, a logistics manager often talks to us about wanting either Track & Trace or TMS. The market has trained them to buy solutions this way. The new concept starts with the data first and using it to drive decision making.
Unfortunately, many companies have purchased a TMS because they believe they will finally have performance data at their fingertips. Then, they attempt to bolt-on track & trace and freight audit from other providers. This bolt-on approach ultimately requires IT resources and more staff to clean and normalize the data to make it useable. In the end, this approach never works out the way the providers promised. How could it?
Data First to Drive Better Decisions
We always continue our conversation by asking the company about what problems they are trying to solve. Then we follow up with, ‘How do you know a TMS will solve that? or ‘How do you know that Track & Trace will solve that? The company then begins to realize that maybe they’ve been looking at this the wrong way. A single application like Track & Trace, although useful, isn’t the engine that drives data-driven insights. A better approach is to start with the data and use it to drive decision making. Next they ask, ‘How do we find the right data we need to make decisions’? RateLinx Data Services with Intelligent Invoice Management is the answer and getting started is easy.
Integrated Data in 45 Days or Less
The DaaS model makes logistics data and information solution more dynamic and affordable than a whole new TMS. Not to mention, you can be up and running much faster. Our RateLinx installation goes something like this: We start with a kick-off call to go over the requirements. Then, we set the timeline, usually 45 days or less. We meet with IT staff only to tell them they won’t need to do much of anything.
To ensure our customers maximize the value of our data and software, RateLinx provides collaborative services with extra support and expertise. Almost everybody we talk to has horror stories about their time trying to maintain some other provider’s solution. The simple task of rate maintenance in our competitor’s software can be an expensive hassle.
One company we talked with had to argue with their previous provider to convince them that they didn’t do anything wrong. It was the software itself that had the problem. All of these issues go away with RateLinx because of our services group. After our customers have been using Data Services for a while, the comment we receive most often is both surprise and satisfaction that we did what we promised we would do.
Let us know how we can help you tackle your biggest supply chain challenges with the data you need. Send us an email and we will get the conversation started.