Collaborate with RateLinx
RateLinx has a collaborative approach to logistics management that goes beyond support emails and phone calls. We work with our customers to find customized and integrated solutions to their greatest challenges. We understand that decisions need to be made in real-time, and our team is here to support those decisions. Quicker action means quicker savings.
RateLinx does not outsource software development or technical support, we work collaboratively to solve our customers’ logistics problems from our headquarters in Madison, Wisconsin. All of our team members are experts in the RateLinx process, Logistics in 3D: Diagnose, Develop, and Deploy.
- Comprehensive online issue tracker
- Specification and user documentation
- Phone, e-mail, VPN and in-person support
- Payment resolution team for freight invoice inquiries