Samantha is the Director of Implementation of RateLinx. She graduated from the University of Wisconsin—Platteville with a BS in Accounting and Supply Chain Management. Since joining the team 10 years ago, she has held several roles with progressive responsibilities to give her better insights into the customer’s needs enabling her and her team to fit implementation process to the customers. Exceeding industry standards for TMS implementation time and quality, she leads her team to successfully implement small-to-medium sized customers within a week and enterprise customers within a month. Under Samantha’s leadership, RateLinx retains 99% of its customers and their customers achieve an ROI in less than 3 months.